G2 Vendor Directory

Zoho Assist vs. LogMeIn Central

A side-by-side comparison based on G2 review data.

MetricZoho Assist

by Zoho

LogMeIn Central

by GoTo

Overall rating4.74.2
Review count754213
Ease of use9.48.9
Ease of setup9.49.0
Quality of support9.18.3
Meets requirements9.49.0
NPS79.34336544.334975
Small Business71.4%51.7%
Mid-Market23.2%36.8%
Enterprise5.4%11.5%
Total page views3,087354
Total LLM citations19,400287

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access

LogMeIn Central

LogMeIn Central is a remote monitoring and management (RMM) platform for IT teams and managed service providers. It enables remote access, endpoint monitoring, patch management, task automation, and reporting from a centralized dashboard. The platform supports Windows and Mac environments and includes antivirus management powered by Bitdefender.

Pros