G2 Vendor Directory

Zoho Assist vs. Kasm Workspaces

A side-by-side comparison based on G2 review data.

MetricZoho Assist

by Zoho

Kasm Workspaces

by Kasm Technologies Inc

Overall rating4.74.7
Review count75449
Ease of use9.49.6
Ease of setup9.49.4
Quality of support9.19.6
Meets requirements9.49.2
NPS79.34336585.714286
Small Business71.4%75.5%
Mid-Market23.2%14.3%
Enterprise5.4%10.2%
Total page views3,087894
Total LLM citations19,4009,788

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access

Kasm Workspaces

The Next-Generation Workspace: Web-Native. Zero-Trust. Hyperconverged. Kasm provides capabilities not possible with your legacy workspace provider: a modern foundation for integrations, devops-enabled automation for deployment speed, data-loss-prevention controls for cybersecurity, and freedom of choice across cloud/hypervisor/infrastructure to escape vendor-lock.

Pros

  • Affordable
  • User-Friendly
  • Customer Support
  • Ease of Use
  • Time Efficiency
  • Easy Deployment