Zoho Assist vs. Glance
A side-by-side comparison based on G2 review data.
| Metric | Zoho Assist | Glance |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 754 | 23 |
| Ease of use | 9.4 | 9.6 |
| Ease of setup | 9.4 | 9.7 |
| Quality of support | 9.1 | 9.5 |
| Meets requirements | 9.4 | 9.6 |
| NPS | 79.343365 | 69.565217 |
| Small Business | 71.4% | 17.4% |
| Mid-Market | 23.2% | 56.5% |
| Enterprise | 5.4% | 26.1% |
| Total page views | 3,087 | 425 |
| Total LLM citations | 19,400 | 1,160 |
Zoho Assist
Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.
- Ease of Use
- Remote Access
- Remote Support
- Easy Setup
- Reliability
- Easy Access
Glance
Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.
- Ease of Use