G2 Vendor Directory

Zoho Assist vs. Getscreen.me

A side-by-side comparison based on G2 review data.

MetricZoho Assist

by Zoho

Getscreen.me

by Getscreen.me

Overall rating4.74.8
Review count754264
Ease of use9.49.5
Ease of setup9.49.5
Quality of support9.19.3
Meets requirements9.49.4
NPS79.34336584.615385
Small Business71.4%90.9%
Mid-Market23.2%8.3%
Enterprise5.4%0.8%
Total page views3,087309
Total LLM citations19,4001,714

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access

Getscreen.me

Getscreen.me is a cloud-based web service for remote desktop connection in web. Cloud-based software for administration, technical support and remote work. You can get access to any Windows, macOS, Linux and Android devices. Remote access for a two clicks! All service plans offer two-factor authorization in the personal account via e-mail, Telegram and Google Authenticator. Availibable session recordings and connection history.

Pros

  • Ease of Use
  • Remote Access
  • Easy Setup
  • Easy to Access
  • Intuitive Interface
  • Easy Connection