G2 Vendor Directory

Zoho Assist vs. EV Reach

A side-by-side comparison based on G2 review data.

MetricZoho Assist

by Zoho

EV Reach

by EasyVista

Overall rating4.74.5
Review count754432
Ease of use9.49.0
Ease of setup9.48.7
Quality of support9.19.1
Meets requirements9.49.1
NPS79.34336565.186916
Small Business71.4%9.6%
Mid-Market23.2%59.6%
Enterprise5.4%30.8%
Total page views3,087434
Total LLM citations19,400718

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access

EV Reach

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With EV Reach you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems reporting and management . Software and patch distribution . IT workflow automation .

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Useful
  • Tool Utility