Zoho Assist vs. Citrix Gateway
A side-by-side comparison based on G2 review data.
| Metric | Zoho Assist | Citrix Gateway |
|---|---|---|
| Overall rating | 4.7 | 4.0 |
| Review count | 754 | 74 |
| Ease of use | 9.4 | 8.7 |
| Ease of setup | 9.4 | 8.1 |
| Quality of support | 9.1 | 7.9 |
| Meets requirements | 9.4 | 8.8 |
| NPS | 79.343365 | 29.411765 |
| Small Business | 71.4% | 6.8% |
| Mid-Market | 23.2% | 37.8% |
| Enterprise | 5.4% | 55.4% |
| Total page views | 3,087 | 214 |
| Total LLM citations | 19,400 | 303 |
Zoho Assist
Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.
- Ease of Use
- Remote Access
- Remote Support
- Easy Setup
- Reliability
- Easy Access
Citrix Gateway
Citrix Gateway is a customer-managed solution that can be deployed on premises or on any public cloud, such as AWS, Azure, or Google Cloud Platform.
- Security Focus
- Easy to Access