Zoho Assist vs. Citrix DaaS
A side-by-side comparison based on G2 review data.
| Metric | Zoho Assist | Citrix DaaS |
|---|---|---|
| Overall rating | 4.7 | 4.1 |
| Review count | 754 | 546 |
| Ease of use | 9.4 | 8.7 |
| Ease of setup | 9.4 | 8.4 |
| Quality of support | 9.1 | 8.5 |
| Meets requirements | 9.4 | 9.0 |
| NPS | 79.343365 | 39.230769 |
| Small Business | 71.4% | 12.1% |
| Mid-Market | 23.2% | 29.2% |
| Enterprise | 5.4% | 58.6% |
| Total page views | 3,087 | 520 |
| Total LLM citations | 19,400 | 2,002 |
Zoho Assist
Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.
- Ease of Use
- Remote Access
- Remote Support
- Easy Setup
- Reliability
- Easy Access
Citrix DaaS
Citrix Virtual Apps and Desktops provides the most comprehensive desktop as a service (DaaS) and VDI options, optimized to provide today’s flexible workforce with secure, high-performance experiences. IT can deliver Windows, Linux, and web business applications, or full virtual desktops, to scale their environments quickly and easily. Deploy from any cloud or datacenter to meet global business needs.
- Performance
- Ease of Use
- User-Friendly
- Simple
- Intuitive Interface
- Cross-Platform