G2 Vendor Directory

Zoho Assist vs. Chrome Remote Desktop

A side-by-side comparison based on G2 review data.

MetricZoho Assist

by Zoho

Chrome Remote Desktop

by Google

Overall rating4.74.2
Review count75453
Ease of use9.49.3
Ease of setup9.49.4
Quality of support9.18.9
Meets requirements9.48.7
NPS79.34336544.230769
Small Business71.4%53.8%
Mid-Market23.2%30.8%
Enterprise5.4%15.4%
Total page views3,087379
Total LLM citations19,4004,457

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access

Chrome Remote Desktop

The easy way to remotely connect with your home or work computer, or share your screen with others.

Pros

  • Easy Setup
  • Simplicity
  • Easy to Access
  • Ease of Use