G2 Vendor Directory

Zoho Assist vs. BlackBerry UEM

A side-by-side comparison based on G2 review data.

MetricZoho Assist

by Zoho

BlackBerry UEM

by BlackBerry

Overall rating4.73.8
Review count754376
Ease of use9.48.3
Ease of setup9.47.8
Quality of support9.18.2
Meets requirements9.48.4
NPS79.34336511.84573
Small Business71.4%26.4%
Mid-Market23.2%19.2%
Enterprise5.4%54.4%
Total page views3,087343
Total LLM citations19,4001,676

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access

BlackBerry UEM

BlackBerry UEM is a suite of solutions that all rely on the same foundation of security to secure the digital workplace. It keeps employees productive on any device, anywhere, while allowing your security team to manage diverse devices, ensure data security, support remote work, and reduce operational costs. Gain comprehensive control, enhance security, and streamline your IT operations.

Pros

  • Administration Management
  • Security
  • Organization
  • Reliability
  • Solutions
  • Ease of Use