G2 Vendor Directory

Zoho Assist vs. Azure Bastion

A side-by-side comparison based on G2 review data.

MetricZoho Assist

by Zoho

Azure Bastion

by Microsoft

Overall rating4.74.5
Review count75416
Ease of use9.48.7
Ease of setup9.48.6
Quality of support9.18.7
Meets requirements9.48.6
NPS79.34336562.5
Small Business71.4%20.0%
Mid-Market23.2%40.0%
Enterprise5.4%40.0%
Total page views3,08773
Total LLM citations19,400111

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access

Azure Bastion

Azure Bastion is a fully managed Platform as a Service (PaaS) that provides secure and seamless Remote Desktop Protocol (RDP) and Secure Shell (SSH) access to virtual machines (VMs) without exposing them to public IP addresses. By deploying Azure Bastion within your virtual network, you can connect to your VMs directly through the Azure portal or via native RDP/SSH clients, enhancing security and simplifying remote access management.

Pros

  • Time Efficiency
  • Ease of Use
  • Security Focus