G2 Vendor Directory

Zoho Assist vs. AnyDesk

A side-by-side comparison based on G2 review data.

MetricZoho Assist

by Zoho

AnyDesk

by AnyDesk Software GmbH

Overall rating4.74.5
Review count7541,101
Ease of use9.49.4
Ease of setup9.49.4
Quality of support9.19.0
Meets requirements9.49.3
NPS79.34336575.254866
Small Business71.4%41.5%
Mid-Market23.2%41.3%
Enterprise5.4%17.1%
Total page views3,0874,815
Total LLM citations19,40056,912

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access

AnyDesk

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide.

Pros

  • Ease of Use
  • Remote Control
  • Remote Support
  • Easy Setup
  • File Transfer
  • Easy Access