G2 Vendor Directory

Zoho Assist vs. Action1

A side-by-side comparison based on G2 review data.

MetricZoho Assist

by Zoho

Action1

by Action1

Overall rating4.74.9
Review count7541,249
Ease of use9.49.6
Ease of setup9.49.7
Quality of support9.19.4
Meets requirements9.49.4
NPS79.34336594.601128
Small Business71.4%38.8%
Mid-Market23.2%58.2%
Enterprise5.4%3.0%
Total page views3,0873,559
Total LLM citations19,40015,991

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access

Action1

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc.

Pros

  • Ease of Use
  • Patch Management
  • Easy Setup
  • Software Deployment
  • Automation
  • Features