G2 Vendor Directory

Zimbra Desktop vs. Drag

A side-by-side comparison based on G2 review data.

MetricZimbra Desktop

by Synacor

Drag

by DragApp.com

Overall rating4.44.5
Review count22261
Ease of use8.59.0
Ease of setup0.08.9
Quality of support8.49.4
Meets requirements9.18.8
NPS63.63636462.598425
Small Business18.2%86.0%
Mid-Market45.5%11.3%
Enterprise36.4%2.7%
Total page views68181
Total LLM citations91998

Zimbra Desktop

Zimbra Desktop is a free and open source email client application that gives you online and offline access to all your email accounts in one place. Zimbra Desktop works with many types of email systems to synchronize email, contacts and calendar data between users mailboxes in the cloud and local data stored on your computer disk.

Pros

    Drag

    Drag is the AI-powered inbox platform for teams on Gmail and Google Workspace. Used by 240,000+ users since 2017. Built for teams, open to every agent. Shared addresses like support@, sales@ and info@ become a team inbox inside Gmail, with assignment, collision detection, internal notes, automations and SLAs, in board, list or preview views. Emails stay in Gmail. Varley, Drag's AI, is included in the Plus and Pro plans. It drafts, tags and summarises conversations, answers your team in Copilot, and learns from your help center and past conversations.

    Pros

    • Collaboration
    • Team Collaboration
    • Organization
    • Ease of Use
    • Email Management
    • Efficiency