ZigZag vs. ShippyPro
A side-by-side comparison based on G2 review data.
| Metric | ZigZag | ShippyPro |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 16 | 131 |
| Ease of use | 8.9 | 9.3 |
| Ease of setup | 9.6 | 9.1 |
| Quality of support | 8.8 | 9.2 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 75 | 70.769231 |
| Small Business | 31.3% | 55.8% |
| Mid-Market | 37.5% | 31.0% |
| Enterprise | 31.3% | 13.2% |
| Total page views | 113 | 307 |
| Total LLM citations | 391 | 1,061 |
ZigZag
ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!
- Ease of Use
- Returns Management
- Helpful
- Customer Experience
- Customer Satisfaction
- Integrations
ShippyPro
ShippyPro is the AI-powered shipping platform built for global commerce. Through native APIs, it connects ecommerce, ERP, WMS, OMS, and carrier systems, enabling brands and retailers to manage the entire shipping journey - from label creation and carrier selection to tracking, returns, and shipping intelligence - through a single platform. With 190+ carrier integrations and 80+ sales channels, ShippyPro supports international operations across markets, carriers and fulfillment models.
- Ease of Use
- Carrier Integration
- Customer Support
- User Interface
- Time-saving
- Integrations