ZigZag vs. ShipHero
A side-by-side comparison based on G2 review data.
| Metric | ZigZag | ShipHero |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 16 | 232 |
| Ease of use | 8.9 | 8.9 |
| Ease of setup | 9.6 | 8.5 |
| Quality of support | 8.8 | 8.8 |
| Meets requirements | 9.0 | 8.7 |
| NPS | 75 | 66.812227 |
| Small Business | 31.3% | 82.2% |
| Mid-Market | 37.5% | 17.8% |
| Enterprise | 31.3% | 0.0% |
| Total page views | 113 | 3,843 |
| Total LLM citations | 391 | 14,189 |
ZigZag
ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!
- Ease of Use
- Returns Management
- Helpful
- Customer Experience
- Customer Satisfaction
- Integrations
ShipHero
ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands and 3PLs. ShipHero can push your business forward with the technology and processes you need to run a successful warehouse. We Crush it for for Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x
- Ease of Use
- Customer Support
- Onboarding
- Features
- Helpful
- Inventory Management