G2 Vendor Directory

ZigZag vs. ReturnGO

A side-by-side comparison based on G2 review data.

MetricZigZag

by ZigZag Global

ReturnGO

by ReturnGO

Overall rating4.64.8
Review count1692
Ease of use8.99.2
Ease of setup9.69.0
Quality of support8.89.8
Meets requirements9.09.4
NPS7590.217391
Small Business31.3%81.5%
Mid-Market37.5%17.4%
Enterprise31.3%1.1%
Total page views113152
Total LLM citations3911,422

ZigZag

ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!

Pros

  • Ease of Use
  • Returns Management
  • Helpful
  • Customer Experience
  • Customer Satisfaction
  • Integrations

ReturnGO

ReturnGO is one of the most advanced returns management platforms on the market. Using a self-service return portal you can automate your returns process, configure your custom returns management portal to match your store’s return policy, and provide your customers with alternatives to refunds such as product exchanges and store credit. Thousands of merchants worldwide use ReturnGO, from small eCommerce businesses to leading global brands. Return and exchange management can be a challenge - ReturnGO makes returns easy.

Pros

  • Customer Support
  • Ease of Use
  • Returns Management
  • Customer Experience
  • Customization
  • Customer Satisfaction