ZigZag vs. Retino
A side-by-side comparison based on G2 review data.
| Metric | ZigZag | Retino |
|---|---|---|
| Overall rating | 4.6 | 4.9 |
| Review count | 16 | 27 |
| Ease of use | 8.9 | 9.2 |
| Ease of setup | 9.6 | 8.7 |
| Quality of support | 8.8 | 9.4 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 75 | 100 |
| Small Business | 31.3% | 81.5% |
| Mid-Market | 37.5% | 18.5% |
| Enterprise | 31.3% | 0.0% |
| Total page views | 113 | 24 |
| Total LLM citations | 391 | 21 |
ZigZag
ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!
- Ease of Use
- Returns Management
- Helpful
- Customer Experience
- Customer Satisfaction
- Integrations
Retino
Self-service for returns and complaints. Hundreds of e-shops use Retino for efficient management of complaints and returns. Retino will help you solve both faster than ever before and in one place. In the app, you can see all open cases, return shipping, customer history, most frequently returned products, and much more.