ZigZag vs. Outvio
A side-by-side comparison based on G2 review data.
| Metric | ZigZag | Outvio |
|---|---|---|
| Overall rating | 4.6 | 4.9 |
| Review count | 16 | 16 |
| Ease of use | 8.9 | 9.8 |
| Ease of setup | 9.6 | 9.8 |
| Quality of support | 8.8 | 9.2 |
| Meets requirements | 9.0 | 9.5 |
| NPS | 75 | 100 |
| Small Business | 31.3% | 87.5% |
| Mid-Market | 37.5% | 12.5% |
| Enterprise | 31.3% | 0.0% |
| Total page views | 113 | 128 |
| Total LLM citations | 391 | 341 |
ZigZag
ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!
- Ease of Use
- Returns Management
- Helpful
- Customer Experience
- Customer Satisfaction
- Integrations
Outvio
Post-sales infrastructure for eCommerce. Online retailers of all sizes, from startups to large eCommerce champions, use Outvio to automate fulfillment and returns, optimise customer support, strengthen brand presence and facilitate post-sales marketing. Outvio powers thousands of online shops to deliver millions of euros worth of orders every month, while giving the best shopping experience possible to their customers. We do this by giving online shops the tools to pack, ship, track and return orders, as well as brand, communicate and market to their shoppers while doing it.