ZigZag vs. Metapack
A side-by-side comparison based on G2 review data.
| Metric | ZigZag | Metapack |
|---|---|---|
| Overall rating | 4.6 | 3.8 |
| Review count | 16 | 14 |
| Ease of use | 8.9 | 8.3 |
| Ease of setup | 9.6 | 5.0 |
| Quality of support | 8.8 | 7.1 |
| Meets requirements | 9.0 | 7.6 |
| NPS | 75 | 8.333333 |
| Small Business | 31.3% | 14.3% |
| Mid-Market | 37.5% | 14.3% |
| Enterprise | 31.3% | 71.4% |
| Total page views | 113 | 85 |
| Total LLM citations | 391 | 409 |
ZigZag
ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!
- Ease of Use
- Returns Management
- Helpful
- Customer Experience
- Customer Satisfaction
- Integrations
Metapack
Metapack helps the world’s most successful online retailers and brands provide simple yet powerful delivery experiences. Our delivery management solutions are underpinned by the largest global carrier network – 400 carriers and 4,900 delivery services – supported by the most responsive and highly available API on the market. That means more ways to get your products where they need to go, no matter where in the world that might be.