G2 Vendor Directory

ZigZag vs. Increff WMS

A side-by-side comparison based on G2 review data.

MetricZigZag

by ZigZag Global

Increff WMS

by Increff

Overall rating4.64.7
Review count16114
Ease of use8.99.4
Ease of setup9.69.5
Quality of support8.89.2
Meets requirements9.09.2
NPS7583.928571
Small Business31.3%24.1%
Mid-Market37.5%58.3%
Enterprise31.3%17.6%
Total page views1131,003
Total LLM citations3912,030

ZigZag

ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!

Pros

  • Ease of Use
  • Returns Management
  • Helpful
  • Customer Experience
  • Customer Satisfaction
  • Integrations

Increff WMS

Integrated web-based cloud-hosted Warehouse Management System (WMS) & Order Management System (OMS) recognized in Gartner reports, Increff WMS is a comprehensive solution for retail brands to expose 100% inventory, in a single view, to both offline and online channels simultaneously. The world’s simplest and most efficient multi-channel order fulfillment and inventory management solution is quick to integrate and easy to implement. Its key features include: - Unique piece barcoding for serialization of each item, helping achieve 100% inventory and order picking accuracy.

Pros

  • Inventory Management
  • Ease of Use
  • Order Management
  • Customer Support
  • Tracking
  • Time-saving