ZigZag vs. FarEye
A side-by-side comparison based on G2 review data.
| Metric | ZigZag | FarEye |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 16 | 349 |
| Ease of use | 8.9 | 9.6 |
| Ease of setup | 9.6 | 9.5 |
| Quality of support | 8.8 | 9.6 |
| Meets requirements | 9.0 | 9.5 |
| NPS | 75 | 83.987915 |
| Small Business | 31.3% | 11.2% |
| Mid-Market | 37.5% | 30.7% |
| Enterprise | 31.3% | 58.2% |
| Total page views | 113 | 6,309 |
| Total LLM citations | 391 | 5,611 |
ZigZag
ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!
- Ease of Use
- Returns Management
- Helpful
- Customer Experience
- Customer Satisfaction
- Integrations
FarEye
FarEye is an AI-powered Delivery Management System (DMS) for enterprises that run complex delivery networks. It brings every step from checkout to doorstep onto one platform: delivery promise, planning, carrier and driver allocation, routing, hub operations, execution, tracking, customer communication, returns and carrier billing. It works across own, outsourced and crowdsourced fleets, and plugs into the order, warehouse and ERP systems you already run. Founded in 2013, FarEye serves 200+ enterprises in 30+ countries, including 14 Fortune Global 500 companies.
- Ease of Use
- Tracking
- Features
- Real-time Tracking
- Reporting
- Customer Support