ZigZag vs. eShipz
A side-by-side comparison based on G2 review data.
| Metric | ZigZag | eShipz |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 16 | 19 |
| Ease of use | 8.9 | 8.7 |
| Ease of setup | 9.6 | 9.1 |
| Quality of support | 8.8 | 9.2 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 75 | 78.947368 |
| Small Business | 31.3% | 63.2% |
| Mid-Market | 37.5% | 36.8% |
| Enterprise | 31.3% | 0.0% |
| Total page views | 113 | 1,582 |
| Total LLM citations | 391 | 255 |
ZigZag
ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!
- Ease of Use
- Returns Management
- Helpful
- Customer Experience
- Customer Satisfaction
- Integrations
eShipz
eShipz is a comprehensive shipping automation and logistics intelligence platform built for eCommerce brands, retailers, 3PLs, distributors, manufacturers, and logistics service providers. Connecting with 400+ carriers and managing millions of shipments monthly, eShipz simplifies complex supply chain operations with smart, scalable tools. Trusted across diverse industries, eShipz transforms delivery management, reduces errors, and ensures a superior end-to-end logistics experience.
- Customer Support
- Tracking
- Ease of Use
- Customization
- Efficiency
- Carrier Integration