ZigZag vs. Elite EXTRA
A side-by-side comparison based on G2 review data.
| Metric | ZigZag | Elite EXTRA |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 16 | 80 |
| Ease of use | 8.9 | 9.3 |
| Ease of setup | 9.6 | 9.4 |
| Quality of support | 8.8 | 9.6 |
| Meets requirements | 9.0 | 9.2 |
| NPS | 75 | 70 |
| Small Business | 31.3% | 33.8% |
| Mid-Market | 37.5% | 53.8% |
| Enterprise | 31.3% | 12.5% |
| Total page views | 113 | 479 |
| Total LLM citations | 391 | 540 |
ZigZag
ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!
- Ease of Use
- Returns Management
- Helpful
- Customer Experience
- Customer Satisfaction
- Integrations
Elite EXTRA
Elite Elite EXTRA is a comprehensive, cloud-based software suite from Epicor, tailored to tackle “last‑mile” logistics challenges—where the final delivery of goods to customers often proves costly and complex. It integrates Routing & Dispatch, Returns Automation, and Delivery Network into a single, streamlined platform. What Elite EXTRA offers 1.
- Automation
- GPS Tracking
- Ease of Use
- Tracking Efficiency
- Mobile Application
- Driver Tracking