G2 Vendor Directory

ZigZag vs. ClickPost

A side-by-side comparison based on G2 review data.

MetricZigZag

by ZigZag Global

ClickPost

by ClickPost

Overall rating4.64.8
Review count16148
Ease of use8.99.5
Ease of setup9.69.4
Quality of support8.89.6
Meets requirements9.09.4
NPS7593.055556
Small Business31.3%21.7%
Mid-Market37.5%60.8%
Enterprise31.3%17.5%
Total page views1134,053
Total LLM citations3914,704

ZigZag

ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!

Pros

  • Ease of Use
  • Returns Management
  • Helpful
  • Customer Experience
  • Customer Satisfaction
  • Integrations

ClickPost

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?"

Pros

  • Tracking
  • Ease of Use
  • Customer Support
  • Service Quality
  • Real-time Tracking
  • Helpful