ZigZag vs. At Last
A side-by-side comparison based on G2 review data.
| Metric | ZigZag | At Last |
|---|---|---|
| Overall rating | 4.6 | 4.9 |
| Review count | 16 | 40 |
| Ease of use | 8.9 | 9.7 |
| Ease of setup | 9.6 | 9.8 |
| Quality of support | 8.8 | 9.8 |
| Meets requirements | 9.0 | 9.7 |
| NPS | 75 | 94.871795 |
| Small Business | 31.3% | 61.5% |
| Mid-Market | 37.5% | 28.2% |
| Enterprise | 31.3% | 10.3% |
| Total page views | 113 | 170 |
| Total LLM citations | 391 | 48 |
ZigZag
ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!
- Ease of Use
- Returns Management
- Helpful
- Customer Experience
- Customer Satisfaction
- Integrations
At Last
Smooth returns. Zero cost. At Last®. One portal for returns and exchanges, wherever you sell. Streamline all your returns & exchanges from one beautiful branded portal — across your Shopify store and every marketplace you sell on. Available for free with no shipping costs, no software cost, no return fees and no limits. Unlock UK carriers: InPost, Royal Mail, Evri & more, plus international shipping from 200+ countries. Retain revenue with exchanges, store credit and upsells. Apply custom return rules and track via real-time analytics. Set up in minutes with 100% UK-based support.
- User Interface
- Real-time Tracking
- Customer Support
- Tracking
- Time-saving
- Setup Ease