ZigZag vs. AfterShip
A side-by-side comparison based on G2 review data.
| Metric | ZigZag | AfterShip |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 16 | 311 |
| Ease of use | 8.9 | 9.2 |
| Ease of setup | 9.6 | 9.0 |
| Quality of support | 8.8 | 9.3 |
| Meets requirements | 9.0 | 9.2 |
| NPS | 75 | 82.200647 |
| Small Business | 31.3% | 86.8% |
| Mid-Market | 37.5% | 11.6% |
| Enterprise | 31.3% | 1.6% |
| Total page views | 113 | 1,838 |
| Total LLM citations | 391 | 11,114 |
ZigZag
ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!
- Ease of Use
- Returns Management
- Helpful
- Customer Experience
- Customer Satisfaction
- Integrations
AfterShip
AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions.
- Customer Support
- Integrations
- Helpful
- Easy Integrations
- Service Quality
- Shipping Management