G2 Vendor Directory

Zephyr Enterprise vs. TestFirst

A side-by-side comparison based on G2 review data.

MetricZephyr Enterprise

by SmartBear

TestFirst

by FirstCall QA

Overall rating4.15.0
Review count8031
Ease of use8.110.0
Ease of setup8.610.0
Quality of support8.510.0
Meets requirements8.59.9
NPS46.753247100
Small Business41.3%35.5%
Mid-Market36.3%64.5%
Enterprise22.5%0.0%
Total page views26666
Total LLM citations1,63619

Zephyr Enterprise

Zephyr provides the worlds most widely used software test management solutions, powering more than 18,000 customers and 5 million users across 100 countries. Zephyr is leading the global transformation toward DevOps and Continuous Testing Agility through widely-adopted advanced quality management, automation and analytics tools. Today, companies and teams of all sizes rely on Zephyr's end-to-end solutions, unmatched scalability and support.

Pros

  • User Interface
  • Customer Support
  • Versatile Testing
  • Organization
  • Test Cases
  • Bug Detection

TestFirst

Agentic QA You Can Trust. TestFirst is an AI-native, full-stack QA platform built for agentic test automation, migration, and AI Evaluations, with test management, manual testing, issue tracking, evidence, and results in the same place. For web applications, AI agents take requirements, documentation, or manual test cases and turn them into working, validated, no-code E2E automation, while suites written in Selenium, Cypress, or Playwright move over without a manual rewrite.

Pros

  • Ease of Use
  • Test Cases
  • Efficiency Improvement
  • Jira Integration
  • User Interface
  • Automation