G2 Vendor Directory

Zeotap CDP vs. SAS Customer Intelligence 360

A side-by-side comparison based on G2 review data.

MetricZeotap CDP

by Zeotap

SAS Customer Intelligence 360

by SAS Institute

Overall rating4.44.4
Review count59150
Ease of use9.18.7
Ease of setup9.08.2
Quality of support9.59.0
Meets requirements9.08.9
NPS59.61538558.503401
Small Business27.6%22.0%
Mid-Market24.1%44.7%
Enterprise48.3%33.3%
Total page views269469
Total LLM citations5543,881

Zeotap CDP

Zeotap is the AI-powered Customer Data Platform that helps enterprises unlock the true value of their customer data - faster, smarter, and with enterprise-grade precision. With plug-and-play connectors and a flexible, modular design, Zeotap integrates effortlessly into existing ecosystems, delivering 3x faster time-to-value than traditional CDPs. Trusted by leading global brands, Zeotap combines the industry’s most advanced ID Extension and identity resolution with AI-powered orchestration - enabling unmatched match rates, smarter segmentation, and real-time activation.

Pros

  • Customer Support
  • Ease of Use
  • Customer Engagement
  • User Identification
  • User Interface
  • Audience Activation

SAS Customer Intelligence 360

SAS Customer Intelligence 360 is an AI-powered customer engagement platform that helps organizations connect customer data, decisions and delivery to create relevant, personalized experiences across every channel. The platform unifies audience management, customer journey orchestration, marketing decisioning, data activation and measurement in a single solution, enabling marketers to turn customer insights into real-time actions.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • Features
  • Capabilities
  • Integrations