G2 Vendor Directory

Zeotap CDP vs. SAP Customer Data Platform

A side-by-side comparison based on G2 review data.

MetricZeotap CDP

by Zeotap

SAP Customer Data Platform

by SAP

Overall rating4.44.4
Review count5956
Ease of use9.19.0
Ease of setup9.07.7
Quality of support9.58.8
Meets requirements9.09.3
NPS59.61538570
Small Business27.6%16.1%
Mid-Market24.1%37.5%
Enterprise48.3%46.4%
Total page views269125
Total LLM citations554255

Zeotap CDP

Zeotap is the AI-powered Customer Data Platform that helps enterprises unlock the true value of their customer data - faster, smarter, and with enterprise-grade precision. With plug-and-play connectors and a flexible, modular design, Zeotap integrates effortlessly into existing ecosystems, delivering 3x faster time-to-value than traditional CDPs. Trusted by leading global brands, Zeotap combines the industry’s most advanced ID Extension and identity resolution with AI-powered orchestration - enabling unmatched match rates, smarter segmentation, and real-time activation.

Pros

  • Customer Support
  • Ease of Use
  • Customer Engagement
  • User Identification
  • User Interface
  • Audience Activation

SAP Customer Data Platform

SAP Customer Data Platform (CDP) is an enterprise-grade, cloud-native data management platform designed to unify customer data scattered across the front office (marketing, sales) and the back office (ERP, supply chain). By integrating transactional and operational data from SAP S/4HANA with interaction data, CDP creates a single, unified, and real-time customer profile.

Pros

  • Ease of Use
  • Analytics
  • Integrations
  • Simple
  • Collaboration