G2 Vendor Directory

Zendo vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricZendo

by MPC

Zoho CRM

by Zoho

Overall rating4.94.1
Review count122,956
Ease of use9.58.5
Ease of setup9.18.3
Quality of support9.68.0
Meets requirements9.68.6
NPS10038.596491
Small Business91.7%61.6%
Mid-Market8.3%32.3%
Enterprise0.0%6.1%
Total page views938,329
Total LLM citations348129,821

Zendo

Zendo is an all-in-one software for streamlining selling services, from custom, and productized to subscriptions. It helps entrepreneurs and agencies speed up their internal processes with the help of automation. Create your own workflows, automatically generate invoices, and boast a professional-looking Service Catalog, where your clients can easily make a purchase. It's a simple and elegant solution that instead of a dashboard, proposes a chat as a center of operations, where each new client's request creates a conversation thread.

Pros

  • Ease of Use
  • Communication
  • Client Relationship Management
  • Affordable
  • Centralization
  • Client Communication

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful