Zendesk - Custom Data Actions vs. Eyerys
A side-by-side comparison based on G2 review data.
| Metric | Zendesk - Custom Data Actions | Eyerys |
|---|---|---|
| Overall rating | 4.7 | 4.8 |
| Review count | 13 | 23 |
| Ease of use | 9.4 | 9.2 |
| Ease of setup | 9.8 | 9.1 |
| Quality of support | 9.4 | 9.8 |
| Meets requirements | 9.3 | 9.3 |
| NPS | 76.923077 | 95.652174 |
| Small Business | 15.4% | 14.3% |
| Mid-Market | 69.2% | 28.6% |
| Enterprise | 15.4% | 57.1% |
| Total page views | 69 | 40 |
| Total LLM citations | 23 | 14 |
Zendesk - Custom Data Actions
Collection of Zendesk custom Data Actions expand the functionality of Genesys Cloud's Architect flows.
Eyerys
SmokeCI's VOC software, Eyerys, is a premium customer feedback solution for contact centres, and end-to-end customer experience programmes. We work with executives, managers and leaders to craft improved customer experience and measure objective performance across teams and departments.