Zappi vs. Lyssna
A side-by-side comparison based on G2 review data.
| Metric | Zappi | Lyssna |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 30 | 191 |
| Ease of use | 9.1 | 9.2 |
| Ease of setup | 9.0 | 9.2 |
| Quality of support | 8.9 | 9.1 |
| Meets requirements | 8.7 | 8.6 |
| NPS | 65.517241 | 67.391304 |
| Small Business | 27.6% | 38.6% |
| Mid-Market | 34.5% | 38.1% |
| Enterprise | 37.9% | 23.3% |
| Total page views | 687 | 788 |
| Total LLM citations | 2,603 | 12,189 |
Zappi
Zappi is an AI-powered consumer insights platform that helps brands, marketers, and insights teams test ads, concepts, and brand campaigns with real consumers. Built for consumer brands and the agencies that serve them, Zappi combines pre-built, expert designed research templates, on-demand consumer panels, and AI-powered analysis in a single platform. Insights, brand, and marketing teams use it to validate ideas earlier, iterate faster, and bring the voice of the consumer into everyday decisions rather than only into quarterly deep dives. What differentiates Zappi is connected insights.
- Ease of Use
- Intuitive
- Customer Support
- Time-saving
- Implementation Ease
- Time Management
Lyssna
Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.
- Ease of Use
- Features
- Easy Setup
- Customer Support
- Intuitive
- Helpful