G2 Vendor Directory

Zadarma Cloud PBX vs. Twilio

A side-by-side comparison based on G2 review data.

MetricZadarma Cloud PBX

by Zadarma

Twilio

by Twilio

Overall rating4.54.0
Review count31534
Ease of use9.08.3
Ease of setup8.67.9
Quality of support7.78.1
Meets requirements8.08.9
NPS70.96774249.24406
Small Business83.9%50.4%
Mid-Market16.1%31.4%
Enterprise0.0%18.3%
Total page views1,1273,450
Total LLM citations3,35233,194

Zadarma Cloud PBX

Zadarma provides a comprehensive voice telecommunication solution for companies of all sizes. From virtual numbers in over 110 countries and free Cloud PBX to free CRM, AI voice agent, Call Tracking and various website widgets - you can fully establish your business phone system in a matter of a few minutes and at attractive rates.

Pros

  • Business Tools
  • Easy Integration
  • Simple
  • Reliability
  • Easy Setup
  • Ease of Use

Twilio

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

Pros

  • Ease of Use
  • Easy Integrations
  • Integrations
  • Easy Setup
  • API Integration
  • Reliability