G2 Vendor Directory

Zadarma Cloud PBX vs. RingCX

A side-by-side comparison based on G2 review data.

MetricZadarma Cloud PBX

by Zadarma

RingCX

by RingCentral

Overall rating4.54.4
Review count31126
Ease of use9.09.0
Ease of setup8.68.7
Quality of support7.78.6
Meets requirements8.08.8
NPS70.96774265.853659
Small Business83.9%48.0%
Mid-Market16.1%35.8%
Enterprise0.0%16.3%
Total page views1,1272,319
Total LLM citations3,3523,901

Zadarma Cloud PBX

Zadarma provides a comprehensive voice telecommunication solution for companies of all sizes. From virtual numbers in over 110 countries and free Cloud PBX to free CRM, AI voice agent, Call Tracking and various website widgets - you can fully establish your business phone system in a matter of a few minutes and at attractive rates.

Pros

  • Business Tools
  • Easy Integration
  • Simple
  • Reliability
  • Easy Setup
  • Ease of Use

RingCX

RINGCX PRODUCT DESCRIPTION RingCX is an AI-first Contact Center as a Service (CCaaS) solution that delivers effortless customer experiences before, during, and after every interaction. Recognized with Metrigy's 2026 MetriStar Top Provider Award for CCaaS, RingCX enables businesses to manage human and AI agents, maximize team performance, and improve customer satisfaction from a single omnichannel platform. AGENTIC VOICE AI AND OMNICHANNEL SUPPORT Agentic Voice AI serves as the core of RingCX, delivering automation, real-time assistance, and insights across every interaction.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Customer Support
  • Simple
  • Easy Implementation