G2 Vendor Directory

Zadarma Cloud PBX vs. Nextiva

A side-by-side comparison based on G2 review data.

MetricZadarma Cloud PBX

by Zadarma

Nextiva

by Nextiva

Overall rating4.54.5
Review count313,685
Ease of use9.08.9
Ease of setup8.68.7
Quality of support7.79.2
Meets requirements8.09.2
NPS70.96774267.041404
Small Business83.9%76.7%
Mid-Market16.1%22.1%
Enterprise0.0%1.2%
Total page views1,1278,328
Total LLM citations3,35215,292

Zadarma Cloud PBX

Zadarma provides a comprehensive voice telecommunication solution for companies of all sizes. From virtual numbers in over 110 countries and free Cloud PBX to free CRM, AI voice agent, Call Tracking and various website widgets - you can fully establish your business phone system in a matter of a few minutes and at attractive rates.

Pros

  • Business Tools
  • Easy Integration
  • Simple
  • Reliability
  • Easy Setup
  • Ease of Use

Nextiva

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Easy Setup
  • Reliability
  • Customer Service