YSoft SAFEQ vs. Micro Focus Service Manager (formerly HP Service Manager)
A side-by-side comparison based on G2 review data.
| Metric | YSoft SAFEQ | Micro Focus Service Manager (formerly HP Service Manager) |
|---|---|---|
| Overall rating | 3.9 | 4.0 |
| Review count | 16 | 21 |
| Ease of use | 8.2 | 8.6 |
| Ease of setup | 7.1 | 6.2 |
| Quality of support | 7.8 | 8.1 |
| Meets requirements | 8.2 | 7.5 |
| NPS | 30.769231 | 14.285714 |
| Small Business | 12.5% | 15.0% |
| Mid-Market | 31.3% | 35.0% |
| Enterprise | 56.3% | 50.0% |
| Total page views | 237 | 83 |
| Total LLM citations | 1,272 | 18 |
YSoft SAFEQ
YSoft SAFEQ reduces overall print services infrastructure and operating costs, increases document security, and improves workflow productivity. Highlights include user authentication, pull-printing, comprehensive reporting, automated scan workflows with optical character recognition, mobile printing and rules-based printing. YSoft SAFEQ is offered as software suites or individual modules ensuring customers pay only for what is needed with the ability to add features in the future. Started in 2000, Y Soft has offices in more than 15 countries and prides itself on outstanding, local support.
Micro Focus Service Manager (formerly HP Service Manager)
HP Service Anywhere and Service Manager service desk software handle change and incident management.