G2 Vendor Directory

YouTrack vs. DevRev

A side-by-side comparison based on G2 review data.

MetricYouTrack

by JetBrains

DevRev

by DevRev

Overall rating4.24.3
Review count60210
Ease of use8.48.7
Ease of setup8.08.3
Quality of support8.59.1
Meets requirements8.98.6
NPS44.06779758.173077
Small Business35.6%34.1%
Mid-Market54.2%53.4%
Enterprise10.2%12.5%
Total page views1931,719
Total LLM citations5,20011,712

YouTrack

YouTrack is a project management tool packed with features that streamline your work and increase productivity on any team project. Track tasks, manage projects, maintain a knowledge base, support your customers, collaborate, and deliver great products. From software development and DevOps to HR and marketing, all kinds of teams can use YouTrack’s functionality. 100K customers in a wide variety of industries around the world – from enterprises to small startups – trust YouTrack to manage their projects.

Pros

  • Dashboards
  • Time-saving
  • Customizability
  • Intuitive
  • Ease of Use
  • Features

DevRev

DevRev Computer is an AI-powered work platform that connects structured data (CRM records, tickets, log data) and unstructured data (documents, emails, meeting notes) into a unified knowledge graph. Data is synced from existing tools through a connector layer called AirSync. Computer searches across all connected systems, takes actions on behalf of users, automates workflows, and generates insights grounded in business context. It supports automated ticket resolution, customer account research, sales pipeline analysis, and cross-team reporting through purpose-built apps and custom AI agents.

Pros

  • Ease of Use
  • Efficiency
  • Features
  • Helpful
  • Insights
  • Customer Support