G2 Vendor Directory

yocale vs. Mend

A side-by-side comparison based on G2 review data.

Metricyocale

by Yocale Network

Mend

by Mendfamily

Overall rating4.54.7
Review count36135
Ease of use9.39.5
Ease of setup9.89.2
Quality of support9.79.6
Meets requirements9.39.7
NPS68.57142983.809524
Small Business77.8%52.6%
Mid-Market13.9%31.1%
Enterprise8.3%16.3%
Total page views26911,843
Total LLM citations3692,532

yocale

Simplify your business and be the right kind of busy with Yocale. Manage appointments, automated reminders, payments, documents, reporting and so much more, all on one platform. Be empowered to find new clients, deliver superlative service, and keep your VIPs coming back. We make switching to Yocale simple, whether it’s from pen & paper or another system, with full business and client info import support.

Pros

  • Ease of Use
  • Customer Support
  • Customer Service
  • User-Friendly
  • Easy Setup
  • Booking Management

Mend

Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.

Pros

  • Communication
  • Telehealth Services
  • Product Satisfaction
  • Appointment Scheduling
  • Communication Efficiency
  • Patient Communication