G2 Vendor Directory

Yeastar P-Series PBX System vs. Freshcaller

A side-by-side comparison based on G2 review data.

MetricYeastar P-Series PBX System

by Xiamen Yeastar Digital Technology Co., Ltd

Freshcaller

by Freshworks

Overall rating4.84.1
Review count81132
Ease of use9.88.8
Ease of setup9.68.6
Quality of support9.48.7
Meets requirements9.48.6
NPS87.34177241.732283
Small Business75.3%70.0%
Mid-Market21.0%24.6%
Enterprise3.7%5.4%
Total page views315387
Total LLM citations3,6493,264

Yeastar P-Series PBX System

Yeastar P-Series PBX System is the easy-first unified communications solution designed for every business size and industry. It reinvents how business connects by converging voice, video, chat, apps, and more in one solution, empowering modern businesses to engage teams, work anywhere, and delight customers easily. Easy to adopt, use, manage, and grow. With Yeastar P-Series PBX System, boundless communication will be within your easy reach.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Customer Support
  • Easy Setup
  • Reliability

Freshcaller

Freshdesk Contact Center (Formerly Freshcaller) is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshdesk Contact Center lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshdesk Contact Center integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity.

Pros

  • Ease of Use
  • Dialing Features
  • Quick Setup
  • User-Friendly
  • Simple
  • Easy Setup