G2 Vendor Directory

Xurrent ITSM vs. Upland ComSci

A side-by-side comparison based on G2 review data.

MetricXurrent ITSM

by Xurrent

Upland ComSci

by Upland Software

Overall rating4.64.5
Review count8724
Ease of use9.29.1
Ease of setup8.90.0
Quality of support9.29.6
Meets requirements9.09.1
NPS77.10843470.833333
Small Business18.8%16.7%
Mid-Market29.4%66.7%
Enterprise51.8%16.7%
Total page views29430
Total LLM citations88827

Xurrent ITSM

Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.

Pros

  • Ease of Use
  • Features
  • Intuitive
  • User Interface
  • Efficiency
  • Implementation Ease

Upland ComSci

Upland ComSci helps enterprise organizations see the total cost of IT and related projects to refocus budgets and get more done. The solution equips customers around the world with the right data, visibility, and analytical capabilities to make smarter decisions. Customers love Upland ComSci for its informed IT financial planning, augmenting your team, orchestrating the full technology portfolio. Learn more at www.uplandsoftware.com/comsci/

Pros

  • Ease of Use
  • Time-saving
  • Useful
  • Asset Management
  • Centralized Management
  • Monitoring