Xurrent ITSM vs. Tines Stories
A side-by-side comparison based on G2 review data.
| Metric | Xurrent ITSM | Tines Stories |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 87 | 431 |
| Ease of use | 9.2 | 9.1 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 9.2 | 9.6 |
| Meets requirements | 9.0 | 9.2 |
| NPS | 77.108434 | 82.629108 |
| Small Business | 18.8% | 25.3% |
| Mid-Market | 29.4% | 39.1% |
| Enterprise | 51.8% | 35.6% |
| Total page views | 294 | 3,839 |
| Total LLM citations | 888 | 649 |
Xurrent ITSM
Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.
- Ease of Use
- Features
- Intuitive
- User Interface
- Efficiency
- Implementation Ease
Tines Stories
Tines is the intelligent workflow platform trusted by the world's most advanced organizations. Companies like Coinbase, Databricks, Mars, Reddit, and SAP use Tines to power their most important workflows. With Tines, they’ve built a secure, flexible foundation to operationalize AI agents and intelligent workflows, unlocking productivity, moving faster, and future-proofing how work gets done.
- Ease of Use
- Automation
- Customer Support
- Features
- Integrations
- Time-saving