Xurrent ITSM vs. TeamViewer
A side-by-side comparison based on G2 review data.
| Metric | Xurrent ITSM | TeamViewer |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 87 | 4,213 |
| Ease of use | 9.2 | 9.2 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 9.2 | 8.8 |
| Meets requirements | 9.0 | 9.2 |
| NPS | 77.108434 | 68.368587 |
| Small Business | 18.8% | 43.5% |
| Mid-Market | 29.4% | 35.7% |
| Enterprise | 51.8% | 20.7% |
| Total page views | 294 | 5,671 |
| Total LLM citations | 888 | 32,549 |
Xurrent ITSM
Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.
- Ease of Use
- Features
- Intuitive
- User Interface
- Efficiency
- Implementation Ease
TeamViewer
TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.
- Ease of Use
- Remote Access
- Remote Control
- Easy Access
- Remote Work
- Remote Support