Xurrent ITSM vs. Riverbed Network Observability
A side-by-side comparison based on G2 review data.
| Metric | Xurrent ITSM | Riverbed Network Observability |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 87 | 14 |
| Ease of use | 9.2 | 8.4 |
| Ease of setup | 8.9 | 8.3 |
| Quality of support | 9.2 | 9.1 |
| Meets requirements | 9.0 | 9.2 |
| NPS | 77.108434 | 57.142857 |
| Small Business | 18.8% | 14.3% |
| Mid-Market | 29.4% | 42.9% |
| Enterprise | 51.8% | 42.9% |
| Total page views | 294 | 213 |
| Total LLM citations | 888 | 443 |
Xurrent ITSM
Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.
- Ease of Use
- Features
- Intuitive
- User Interface
- Efficiency
- Implementation Ease
Riverbed Network Observability
Alluvio Network Performance Management makes it easy to monitor, troubleshoot, and analyze what’s happening across your hybrid network environment. With end-to-end visibility and actionable insights, you can quickly and proactively resolve any network-based performance issues. Alluvio unified NPM collects all packets, all flows, all device metrics, all the time, across all environments -cloud, virtual, and on-prem, providing enterprise-wide, business-centric monitoring of critical business initiatives.
- Analytics
- Monitoring
- Detailed Analysis
- System Monitoring