Xurrent ITSM vs. OpsRamp
A side-by-side comparison based on G2 review data.
| Metric | Xurrent ITSM | OpsRamp |
|---|---|---|
| Overall rating | 4.6 | 4.1 |
| Review count | 87 | 24 |
| Ease of use | 9.2 | 7.9 |
| Ease of setup | 8.9 | 7.7 |
| Quality of support | 9.2 | 7.9 |
| Meets requirements | 9.0 | 7.9 |
| NPS | 77.108434 | 45.454545 |
| Small Business | 18.8% | 16.7% |
| Mid-Market | 29.4% | 29.2% |
| Enterprise | 51.8% | 54.2% |
| Total page views | 294 | 199 |
| Total LLM citations | 888 | 658 |
Xurrent ITSM
Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.
- Ease of Use
- Features
- Intuitive
- User Interface
- Efficiency
- Implementation Ease
OpsRamp
OpsRamp’s modern, SaaS-based platform provides enterprise IT teams and managed service providers comprehensive IT operations management (ITOM) from discovery to monitoring to remediation and automation in a single, unified solution.
- Customer Support
- Easy Integrations
- Visibility
- Ease of Use
- Customer Satisfaction
- Monitoring