Xurrent ITSM vs. NinjaOne
A side-by-side comparison based on G2 review data.
| Metric | Xurrent ITSM | NinjaOne |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 87 | 5,553 |
| Ease of use | 9.2 | 9.3 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 9.2 | 9.2 |
| Meets requirements | 9.0 | 9.2 |
| NPS | 77.108434 | 82.241285 |
| Small Business | 18.8% | 46.2% |
| Mid-Market | 29.4% | 46.4% |
| Enterprise | 51.8% | 7.4% |
| Total page views | 294 | 12,935 |
| Total LLM citations | 888 | 44,059 |
Xurrent ITSM
Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.
- Ease of Use
- Features
- Intuitive
- User Interface
- Efficiency
- Implementation Ease
NinjaOne
NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
- Ease of Use
- Features
- Remote Access
- Automation
- Customer Support
- User Interface