G2 Vendor Directory

Xurrent ITSM vs. N-able N-central

A side-by-side comparison based on G2 review data.

MetricXurrent ITSM

by Xurrent

N-able N-central

by N-able

Overall rating4.64.4
Review count87574
Ease of use9.28.2
Ease of setup8.98.1
Quality of support9.28.3
Meets requirements9.08.6
NPS77.10843457.789855
Small Business18.8%60.5%
Mid-Market29.4%34.7%
Enterprise51.8%4.9%
Total page views2941,080
Total LLM citations8888,250

Xurrent ITSM

Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.

Pros

  • Ease of Use
  • Features
  • Intuitive
  • User Interface
  • Efficiency
  • Implementation Ease

N-able N-central

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to

Pros

  • Ease of Use
  • Automation
  • Features
  • Remote Access
  • Monitoring
  • Customer Support