G2 Vendor Directory

Xurrent ITSM vs. ManageEngine Endpoint Central MSP

A side-by-side comparison based on G2 review data.

MetricXurrent ITSM

by Xurrent

ManageEngine Endpoint Central MSP

by Zoho

Overall rating4.64.1
Review count8727
Ease of use9.28.9
Ease of setup8.98.4
Quality of support9.28.3
Meets requirements9.08.5
NPS77.10843429.62963
Small Business18.8%37.0%
Mid-Market29.4%48.1%
Enterprise51.8%14.8%
Total page views294350
Total LLM citations8881,506

Xurrent ITSM

Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.

Pros

  • Ease of Use
  • Features
  • Intuitive
  • User Interface
  • Efficiency
  • Implementation Ease

ManageEngine Endpoint Central MSP

Endpoint Central MSP is a unified endpoint management solution designed for Managed Service Providers (MSPs). It offers a centralized platform for efficiently managing a wide range of endpoints, including desktops, servers, laptops, tablets, smartphones, and POS devices. By consolidating endpoint security and management into a single interface, Endpoint Central MSP empowers MSPs to secure and maintain diverse client environments effectively. The software also includes robust remote desktop-sharing capabilities to enhance IT administration efficiency.

Pros

  • Easy Deployment
  • Patch Management
  • Asset Management
  • Patching
  • Ease of Use
  • Patching Efficiency