Xurrent ITSM vs. EV Reach
A side-by-side comparison based on G2 review data.
| Metric | Xurrent ITSM | EV Reach |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 87 | 432 |
| Ease of use | 9.2 | 9.0 |
| Ease of setup | 8.9 | 8.7 |
| Quality of support | 9.2 | 9.1 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 77.108434 | 65.186916 |
| Small Business | 18.8% | 9.6% |
| Mid-Market | 29.4% | 59.6% |
| Enterprise | 51.8% | 30.8% |
| Total page views | 294 | 434 |
| Total LLM citations | 888 | 718 |
Xurrent ITSM
Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.
- Ease of Use
- Features
- Intuitive
- User Interface
- Efficiency
- Implementation Ease
EV Reach
Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With EV Reach you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems reporting and management . Software and patch distribution . IT workflow automation .
- Ease of Use
- Remote Control
- Remote Access
- Remote Support
- Useful
- Tool Utility