G2 Vendor Directory

Xurrent ITSM vs. Desktop Authority Management Suite

A side-by-side comparison based on G2 review data.

MetricXurrent ITSM

by Xurrent

Desktop Authority Management Suite

by Quest Software

Overall rating4.64.3
Review count8720
Ease of use9.28.8
Ease of setup8.98.9
Quality of support9.28.7
Meets requirements9.08.9
NPS77.10843438.888889
Small Business18.8%35.0%
Mid-Market29.4%35.0%
Enterprise51.8%30.0%
Total page views29425
Total LLM citations8887

Xurrent ITSM

Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.

Pros

  • Ease of Use
  • Features
  • Intuitive
  • User Interface
  • Efficiency
  • Implementation Ease

Desktop Authority Management Suite

Desktop Authority Management Suite provides user environment management for Windows environments that secures endpoint devices, including USB ports, and runs your applications in a least-privileged environment and your data is protected.

Pros