G2 Vendor Directory

Xurrent ITSM vs. AWS Service Catalog

A side-by-side comparison based on G2 review data.

MetricXurrent ITSM

by Xurrent

AWS Service Catalog

by Amazon Web Services (AWS)

Overall rating4.64.2
Review count8730
Ease of use9.28.6
Ease of setup8.98.4
Quality of support9.28.1
Meets requirements9.09.1
NPS77.10843442.307692
Small Business18.8%20.0%
Mid-Market29.4%23.3%
Enterprise51.8%56.7%
Total page views29491
Total LLM citations88842

Xurrent ITSM

Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.

Pros

  • Ease of Use
  • Features
  • Intuitive
  • User Interface
  • Efficiency
  • Implementation Ease

AWS Service Catalog

AWS Service Catalog allows organizations to create and manage catalogs of IT services that are approved for use on AWS. These IT services can include everything from virtual machine images, servers, software, and databases to complete multi-tier application architectures.

Pros